Staysure Travel Insurance
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What an appalling time I have had with…
What an appalling time I have had with Stay Sure. I take out a policy, I then phone to change the details, stay sure tell me the details mean that medical condition is excluded, Im fine to go on holiday, I then get a phone call 24 hrs later to tell me the details I was given are incorrect, I'm not covered and there is a £240 extra + admin fees. 2 days later I then get another call to say the underwriters have come back and cancelled the policy and can only have a 60% refund..I have raised a complaint, will NEVER use them again, I have used them for years.