RI
Rightmove
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Spent 2 and a half hours on hold…
Spent 2 and a half hours on hold waiting to discuss a property to go and view, was ‘first in line’ for 40 mins and got absolutely nowhere. How are you meant to book a viewing or organise anything with this company if it takes 2.5 hours to get through? Called on a Saturday afternoon at 1pm, didn’t think they would be closed, and if they are they should shut off the phone line to save people wasting their time. Very poor customer service, 2 and a half hours is not acceptable.