NCP National Car Parks
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Customer service was so helpful
I accidentally parked in the wrong car park as they were so close and paid for the wrong one. I reached out to customer service but as it was out of hours there was no response and I was in full panic mode about receiving a parking charge. However, Allen was so helpful and kind about the situation, getting it fixed with ease and also refunded me one of the car parks (I paid for two lol) don't usually park in NCP, but will be using it every time now!