Russell Clarke

Russell Clarke

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1 out of 5 stars
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Reviews by Russell Clarke

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RSD Travel

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1 out of 5 stars

Went to book a potential trip with…

Went to book a potential trip with them, told a price over the phone in the evening to find the price had doubled the following morning when a invoice arrived in my inbox. Phoned to complain to be told I must have been told about the additional costs on the original phone call, which I hadn’t. So annoyed by now I told them I wouldn’t be continuing with the booking and would like to cancel. I was put on hold but not put on hold to hear the phone operator having a conversation with one of her colleges and saying “I would love a coffee got a right stroppy one here” at that point I was cut off. Disappointed with the customer service the rude staff, the hidden charges. I would avoid at all cost. And still waiting for cancellation email