MA
Malmaison Hotels
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The facilities were awful
The facilities were awful. Locked out of the hotel at 11pm like it was some 1970s Blackpool landladies b/b. Went for a drink in the bar and the treatment of guests was like pesky mosquitoes the staff did their best to swat off to bed from 11.15, with comments like we are closing in half and hour and last orders now please at 11.30 on a Saturday night. We then saw a couple come in 5 minutes later who were told in sorry we are closed. The room had an empty mini bar not even bottled water. I began to think this was some soviet gulag and not a 4 star hotel in Edinburgh. The toilet flush did not flush and the towels were hidden away.