EZ Car Care
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Products are Excellent. Customer Service is Abysmal
Annoyingly, the products are very good. Where this company is let down is the customer service. It is possibly the worst I've experienced. They don't answer the phone, don't respond to emails and aren't interested in looking after customers at all. Ordered some bits for father's day with a good week spare (they'd sent out an email reminder saying buy it now for father's day). It's turned up today, over a week late. When I opened the bucket, none of the lids were tight but the quick detailler had leaked all over the bucket (which i've taken photos of). Sadly, this isn't the first time this has happened, on my first it took over 2 weeks to dispatch order they forgot to include the snow foam lance and I had to call up and ask them to re-send it which took over a week again to arrive. In the middle of this, I ordered 6x5L tubs and they managed to get these out within a reasonable time. Good job I've got a good stock and won't have to order for a while as I really hate spending money with businesses that aren't interested in providing a good service. Like I said before, annoyingly the products are excellent.