Centauro Rent a Car
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Ruined holiday
I booked and paid for a car pickup in malaga airport, the flight was delayed and there was no pick up bus waiting for me to collect my car, I tried calling , no answer. Tried to cancel but even though the email said easy cancellation there was not, on the web site or app. When I contacted them through their contact page it just sends an automated email saying your issue is resolved, when you call the phone number it cuts you off after being on hold for 7 mins. It has been a week now I've not been able to get in contact with this company, they took full payment for a week and a full tank of petrol for a car I never received. This has been an extremely awful experience. I will never use this company again and would not recommend anyone to use them.