Wallet Uphold
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I`m very unsatisfied.
I`m very unsatisfied. My account is under review and It take a lot of time to solve the problem and my fund are blocked. I had 1100 usd and now I have 500. I already lost 600 usd. Is a lot of money for me. Someone told me to trust in your wallet and I´m losing money due to your delay. Who gonna pay me my money? I had open 2 accounts because it took a long time to verify the account. I already said to delete one account and keep the other and nothing. Im very dissapointed. They will pay my money? When the sccounts are under review they must froze the money that we have. Best regards, Eduardo Vasconcelos Uphold Support escreveu no dia sexta, 23/04/2021 à(s) 06:01: ##- Please type your reply above this line -## Hi Eduardo, How did we do? Tell us where we can do better. How would you rate the support you received? Good, I'm satisfied Bad, I'm unsatisfied Your ticket was about: Uphold Support (Uphold Support) Apr 17, 2021, 4:33 AM GMT+1 Hi Eduardo, We apologize for the delay. We’ve noticed your ID is being used for more than one Uphold account. Only one account per person is allowed on our platform. Please choose one of the accounts below to remain open and we’ll close the others for you. Any balances on the account(s) to be closed will be transferred to the account you. For us to complete your request, we must also validate your identity. Please click on the secure link below and follow the instructions. Veriff link Hoping to hear from you soon! Best regards, Oscar and the Uphold Team P.S. We’re experiencing higher than normal wait times. Thanks for bearing with us while we respond to your inquiries as quickly as we can.