Mayo Clinic
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I opted for a new prostate cancer…
I opted for a new prostate cancer treatment. I was placed in the cotrol group. I texted my practice that I wanted to switch to proton ( from photon ) treatment. The practitioner assured me that he would take care of that. He didn’t. I had my first treatment with the old photon treatment. Didn’t find out that my requested change of treatment had been ignored until two days later when I met with a doctor for my follow up. I looked in my portal and those texts were not there. I had my practitioner daughter as a having access to my portal. She just advised me that she was unable to access my portal.