EN
Energy Ombudsman
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I can't give zero stars
I can't give zero stars. I filed a complaint about incorrect billing against EDF. Ombudsman found in my favour and ordered EDF to remedy. EDF reported they'd corrected the error but simply hadn't. Ombudsman took EDF at face value and closed case. Like many here, I am inclined to note who it is that funds the Ombudsman services. Toothless, imo.