Core Balance Training
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Don’t let them know you are struggling figuring out the app.. they will fire you
I was so excited to try this…but was hesitant with the cost and did mention that but after listening to some of the information… I thought I would give it a try. I found the app to be very confusing… I sent messages explaining what happened and received messages that dismissed my experience…. First I made a password and when I input it… it kept saying I had the wrong one.. I wasn’t able to see the original one to see if I had made a mistake..so I sent a message….I finally figured that out before a return message. Then I couldn’t get out of the comments…I guess you are supposed to comment every time… but you are included with other comments… I just was having a really hard time navigating and I let them know. When you are in pain and you are trying to get some relief and the technology isn’t easy for you. Well it is frustrating.. I had a learning curve and I was in pain…. I just wanted it to be user friendly…. I was pretty shocked to get an email from them saying they weren’t keeping me as a client…. Can you imagine… making a decision to do a program and they fire you…. Yikes…Do not use this on your phone if you are older because there is tons of writing as opposed to videos. It was the most bizarre thing I had ever tried to navigate… kept taking me back to pages to comment.. I didn’t want to comment… just wanted to figure out how to get to the first module…. After expressing my frustration and also explaining ways to make it user friendly … they literally fired me… pretty sad for a company that is blasting ads all over Facebook about compassion to be so weird… my friend told me today to just drop using it and cancel but I wanted to try anyway… ha they fired me..… I personally think people with back pain are going to be frustrated or maybe people like me in a certain age group where back pain becomes a big deal. I am really bummed because the information and knowledge is there… oh and I think they blocked me from being able to comment on their Facebook posts…So disappointed. Ps. In over 30 years… I have maybe written four bad reviews of something… I usually just walk away… I would be totally ok with all of my emails to them be posted… it seems they might have skipped a few things…. … there is just something about their interaction that was totally dismissive…I even sent an apology of an email I sent as I was so upset when they told me I wasn’t “a good fit”. Just a totally bizarre experience. Also. Just read the response for the company… not sure where they got that I said they were stupid…. I don’t think that I said anyone was stupid… but again feel free to post an email that I actually called someone stupid…. Yikes.