PANEK RENT A CAR
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SCAM - AVOID
we rented car in Krakow - returned to Wroclaw. Car collected dirty with missing screen wash liquid (but ware told not need to clean it on return). We had no email and access to collect protocol on the collection! Took photography records of car condition. We received pdf file via call centre next day. Car returned. Took own photography proofs again.RETURN Protocol ZIP file was locked and Pasword was not working. few days later was charged for alleged damages £1600 with deposit still being blocked for nearly 2 weeks. PIN for ZIP - NOT WORKING & WAS DENIED BY STAFF AND SUPPORT! Staff claim has no access to photography proofs of alleged damage. Emailed Complaint department and any kind of emails send are left with no respoce. I Only accessed ZIP files - because I used Panek year earlier and had emailed PIN year ago - surprise - same pin worked this time and had nothing to do with my last digits on driving licence! Panek said we made total of 8-9 scratches to car all around on every side of car. however, photography proofs are only show the cleanless of the car. No prove of damage. Reported to Bank/credit card as SCAM under section 75