WH
Wheels Motorcycles
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Horrendous customer service
Horrendous customer service. I tried to have a conversation on their online chat and they were no help at all. Firstly, they said they didn't understand the question "do you offer delivery or are your bikes collection only". Then when they finally managed to answer that, and I replied saying I thought the £150 delivery charge was high, they just ended the chat, giving me no opportunity to reply saying I would collect. Not great when you're looking to spend thousands on a bike, and the sole reason for a loss of a sale. If you cant deal with customers before a sale, there's no way I'm risking any after-sales service!