Ruze Shoes
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The shoes I ordered were not delivered…
The shoes I ordered were not delivered to my house. I’ve been emailing them for 54 days now and just keep getting the say copy and paste response. “ We understand your concern, we have filed a claim and we are waiting for an update from the shipping carrier. Please allow us a few days to get back to you with an update. ”. ITS ALMOST BEEN 2 MONTHS THEY ARENT GOING TO RESPOND! UPDATE: 41 sent emails and 88 days later, after I was asked to “ Kindly allow until 08/27, as that is the deadline by which we expect to receive an update from the investigation.” They declined my claim for a refund. Also, they never reached out to me as they stated they would in the comment below. I had to copy and paste their comment to them in an email. Absolutely garbage customer service and company!!