SriLankan Airlines Official
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Never again!
Flew business class return to Colombo from Heathrow. Outward overnight flight was not unpleasant, though food was not great and the pleasant cabin crew could have adopted a more professional approach. The return daytime flight was something else: 1. The food was diabolical and the cabin crew seemed incapable of heating it properly. However, the food they were eating afterwards looked distinctly better! 2. Lunch (served shortly after takeoff) was rushed (not that it was worth eating anyway). It seemed the cabin crew were intent on getting it over with as quickly as possible, so that they could eat and get their heads down. 3. Despite it being a daytime flight the crew insisted on closing all the window blinds and essentially forcing everyone to sleep! Ridiculous. 4. A complaint to the purser resulted in him storming off in a huff - very unprofessional.