Credit Sage
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If I could give a 0
If I could give a 0, I would. I was very clear that I wanted to only clear up 1 collection and that the amount I was paying was for that purpose. The rep assured me several times, that was the case and zoomed through the process. After reviewing my setting, I see a membership fee that was never mentioned, even though I asked several times about additional fees. I call back in about 2.5 hrs to cancel and now it’s a different story and I cannot receive a refund on the money they took 2.5 hrs ago. Initially the lady said it was sent yesterday, when I informed her, I literally called 2 hrs ago, her story changed and now payment was sent already, so I cannot get a refund. This company is a scam, if it wasn’t, at the very least I would have received a refund since I am no longer using their service and I seriously doubt anything was done in the 2.5 hrs that they had my payment!