HE
Heart Internet
View company profile →
Payment system problems again
It seems that Heart Internet payment systems are not working again? I went to purchase 3 Premium emails and upon paying by card it said payment had been made. Then when I went to the control panel home page an alert appeared that I had Payment pending and I could either retry or cancel. I retried 4 times and on checking my bank statement, 4 payments had been taken from my account. No invoices were generated and no Premium emails are listed in my control panel. I have raised a ticket but nothing positive has materialized. Please refund the overcharge as per my ticket and resolve the Premium email set up.