OIS Services
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I must say I had an outstanding…
I must say I had an outstanding experience from firstly booking my appointment to attending the office. Once I booked an appointment, I received a telephone phone call from Grace at the OIS office. She was very helpful as she noted I had booked several slots for my family members on a particular date. Grace called to provide support ensuring I was aware of all the relevant documents required for the appointment. Grace made sure she brought my families appointment slots together so we wouldn't have to wait around all day. Upon arrival to the Manchester OIS office i got a good parking space. The building was nice and clean and calm. Not like the previous experiences I have had over the many years. I have used the Nigerian embassy, the Leicester OIS and the London OIS all have been a hustle and bustle experience with people shouting and aguring and even fighting with security. Grace attended to my family and I upon arrival and took us through the process very smoothly. Grace was friendly and served us with a smile throughout our appointment. I never thought I would see the day I would receive an outstanding service for obtaining a visa. Grace was truly amazing.