TR
Travelocity
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Will not honor cancellation insurance that they sell.
They will sell you cancellation insurance and not honor it when you go to cancel. They say they will try and contact the hotel, yet don't call. I called the hotel and aske. Then they say that they are a third party and cannot cancel, but they will transfer it to another team that will contact you yet they never do. You try the whole process over again two weeks later and get the same exact excuses. This isn't the fault of the reps in the chat or on the phone. Do not book through them.