TH
Thomas Cook Airlines
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Delayed for 29 hours
Delayed for 29 hours coming back from Dalaman in May. They said it was a technical fault which if true is fair enough however....The plane had not left Gatwick so TC knew 6 hours in advance that it was not coming for at least the next 24 hours. You might have therefore thought they would text and warn us before we gave up our villa, drove for 2 hours, handed back the hire car, queued for 45 minutes and then found out were were not flying. The TC staff fled the airport and left an agent to sort everything out. I saw them heading home without a care for the 179 or so passengers. The only thing I can not complain about was that they paid the due compensation very quickly within 10 days.