Artem Rogozin

Aug 9, 2022

It was the most disgusting flight of my…

It was the most disgusting flight of my life, no one and never recommend this company, I wish only to run away from them as far as possible, that your luggage is not lost, and then you did not run after them like a beggar, asking where it is more than a week I plan to sue you and malaysia airlines as well as srilankan airlines. And here is the list of reasons: 1) I was originally sold a ticket with a 17 hour flight and much more comfortable 2) Shortly before departure they changed the flight to an earlier time (02.08) whereas the previous one was for a later time (which was exactly what I needed), and the total flight time of the changed flight was almost 30 hours (which was out of the limit), I asked to change the ticket to a more comfortable one with the right time and city of arrival, but my requests were ignored 3) At check-in, malaysia airlines gave me boarding tickets of the same name, but when I arrived at KTM I was given 3 new boarding tickets from srilankan airlines and I was totally confused 4) After arriving in Colombo, I waited for over 10 hours (including a 3 hour delay in departure, in addition to waiting for a flight that I was not scheduled) 5) And the final thing, in addition to the disgusting flight you organized for me, compared to the one I bought -- you lost my luggage and now no one contacts me and can not even inform me about the status of this task (finding my luggage) I want compensation in the full amount of the payment for the tickets, for the moral compensation given to me due to the totally unsuccessful flight, as well as the lost luggage. In case of ignoring this message or lack of compensation, I will immediately go to court to find out what right you had to do this to me. I look forward to hearing from you immediately! Reference number: FRAUL10128. Luggage was lost, did not arrive in Frankfurt. We checked our luggage in Kuala Lumpur and flew the next route: 1) 4 MH 170 O 01AUG 1 KULKTM HK2 M 0925 1145 it was malaysia airlines, and they issued boarding tickets for all the remaining flights, but the next two were flown by srilankan airlines 2) 5 UL 182 R 01AUG 1 KTMCMB HK2 I 1315 1640 3) 6 UL 553 L 01AUG 1 CMBFRA HK2 2340 0815+1 The only way I could find my luggage was if I packed it with Seal&Trace and they put a sticker on my luggage so it could be found It was the most disgusting flight of my life, no one and never recommend this company, I wish only to run away from them as far as possible, that your luggage is not lost, and then you did not run after them like a beggar, asking where it is more than a week Ready to provide any evidence to everyone Artem Rogozin Anastasiia Sidorenko +4917643634225 Agrippinawerft 8, 50678, Köln, Germany