New EV purchase
I was very wary initially about changing to an EV, i have heard so many negativity about them. about carrying out my own review and research, it alleviated these concerns. Then it was just choosing the car i liked. I found Octopus, and they made my journey into the world of EV an easy one. The Octopus team helped me through the process and i eventually chose the BYD Seal Excellence. from the point of agreeing on the car, the whole process has been very smooth, Octopus were in constant contact to ensure i was updated and kept informed of how things were progressing. Cameron the electric charger installer agreed with me an install time, again Cameron arrived on time and explained the install process, and carried out the install very professionally, Cameron was as i had hoped, polite, professional and patient Tom in their Customer Care team was very helpful. The process of organising the insurance was also as smooth. Come the day of delivery, Colin arrived as planned on time, Colin walked me around the car, explained how it operated and ensured that i was fully satisfied prior to me signing the paperwork. I can highly recommend Octopus as a company to get your EV from, i have even changed my electrical supplier from EDF to Octopus, so everything is tied up in a nice bow.