SHAIBA

Aug 31, 2025

Customer Support is terrible,

Customer support has been extremely frustrating. First, they requested KYC verification. After completing it, they then asked why I was making purchases and what I was using them for. I provided the requested information, but then they insisted that I use a business email. The order was finally delivered, yet shortly after they asked me to go through KYC again. I complied and re-verified, placed another order, and once again the order was put on hold and another KYC request was made. This repeated cycle of verification, questioning, and unnecessary delays makes the process very difficult and discouraging as a customer.