EWT Water
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Very Disappointed Customer
I would avoid buying any products from this company. Following a service on the filter our showers stopped working, we reported this to EWT who on first call out suggested it could be the water pressure, Irish Water confirmed the water pressure was not particularly high, so called EWT again to ask to replace the filter, the engineer came out and advised there was nothing wrong with the filter and it didn’t need replacing, the issue with the showers was not down to the filter. We resorted to calling out a plumber who was able to confirm severe resin build up in the showers was due to the water filter not working properly. When we reported this to EWT first call was disconnected and called again to speak to the manager with no call back. So we have had to fork out for a service which was a waste of time and money in addition to paying the cost of a plumber and the inconvenience of no working showers in the house. We will be using another company going forward and following other reviews it does look like we are not alone.