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Jo-Ann Stores

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1 out of 5 stars
Apr 23, 2020

NO CUSTOMER SERVICE AVAILABLE DURING PANDEMIC!!

Never got my order! Now I can't get in contact with anyone. Emailed cutomer service over a week ago with no response...tried to call and got message that I have to send an email!! My order was placed 24days ago online, and I recieved a confirmation email with an order number that doesn't track. I understand things are different during this pandemic so I expected slow delivery, not this! If they can't handle the orders they should be closed like everyone else! My first and last time using Joann fabric...worst customer service ever (or should I say non-existent customer service!)