Five Star Properties and Bliss Beach Rentals
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Overall Great but missed on some communication
We booked a home through VRBO that was managed by 5 Star. We tried to use the VRBO system to get some questions answered etc but they were unresponsive. After multiple attempts to contact the host I google'd their company and was able to reach them via phone. They were very helpful contacting them in that manner but it should have been noted in the VRBO system to call direct for a response. Our rental home also came with beach chair service. The instructions on how to locate the chairs area was very vague. There are multiple entrances to Destin Beach so we text their system and they did respond with where to go. Once we arrived we still could not locate our chairs and there was no attendant at the stand to ask. Not a huge deal overall but the initial communication was lacking. Our rental was perfectly set up, lights were on when we arrived, fresh towels everywhere, bikes to use on the property, pool heated etc. Overall experience was great but could not give 5 stars due to the initial communication gap and difficulty in getting the beach chairs.