Michaels Stores
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Not great customer service
Not great customer service. I put in a large michaels order online. They didn't send any of the items, instead I got a baby scrap book that I didn't buy. I contact support and they said they won't resend my items until I drive to michaels or ups to return the book. They havent sent a return label either (like they said they would) but luckily one was in the box. When walmsrt forgot an ite. They gave me $10 for the inconvenience.... what does michaels do? Hold your order hostage and basically say f.u. figure it out. This is their mistake!! Wow All I really expect is, send my order to me asap and give 30 days to send the wrong item back (at my leisure since it's not my mistake). If I don't send back in that time, then charge me for it. Don't hold orders hostage.