Consumer

Reviews by Consumer

Sebright Property Management

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Jan 14, 2025

Terrible company

Terrible company. They have been making false claims against me, and threatening legal action with no evidence. They use threatening behaviour and are completely unprofessional when dealing with tenants. I spoke to you yesterday, the man was very rude, accused me of something I haven’t done. When I presented my case and said I had the evidence they just accused me again. When I asked to record the call at the beginning they hung up on me and refused the recording, which I find astonishing for what is suppose to be a professional company, what are they hiding from? Completely unprofessional team.

Pure Electric UK

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Mar 1, 2024

unacceptable customer service

Purchased the device in November for a Christmas present. Within an hour the light fell off and I had to send it back. After a month of repair it came back with a different set of handle bars and a sticky accelerator, so the wheels carried on spinning when you tried to brake. This was on the first use after the first repair. I had to box it up yet again and send it back. Pure electric still have the scooter (over two months now). No communications, unless I email them and then a reply saying nothing we can do, they come in on a crate and we get to them when we get to them. Completely unacceptable from customer services. Stay well clear