Crabtree Property Management
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Incompetent and useless company
Incompetent and useless company. We are in a process of selling the house. They have been chased up by two conveyancing teams to send one email for two weeks now. On every call from our solicitors and our buyer's solicitors they said it will be done today, it will be done by 12pm, and never happened. Today was our deadline to sell the house, everything was ready apart of that email from Crabtree, both teams were chasing them whole day then we called Crabtree and we said to them that it needs to be done now otherwise the whole process will collapse. Finally, they sent that email after 3pm, but it was too late. Because of poor service from Crabtree we had to move completion day till Monday. We have hired a van for completion day which should take place today 12.11.2021, we have been charged additional bank fee for the delay and we had to put our staff to the storage (another extra costs) and everything because of that one email from Crabtree. Avoid this company because you may be in situation of loosing your buyer or you will be charged additional fees/costs because of their unprofessional service.