Travel Trolley
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Travel trolley are the absolute worst
Travel trolley are the absolute worst. On my way out we received notification to say they’d changed our flights and instead of a 3 hour transfer time it was 8. It took many calls over several hours to resolve. I am now in Thailand. They have changed the return schedule again and left less than 1.5 hours transfer time which is not enough in the airport I’m flying through. I have made several calls and sent two emails. They keep promising call backs and never do. DO NOT BOOK WITH THEM - it isn’t worth it. @Travel Trolley I’ve entered my booking ref with this review if you even bother looking at it. I’ll provide a public review here and in many other places - let’s see if you can respond to these and I can provide an update. I’m not hopeful but let’s see! Update - whilst they can’t control flight time changes - they do have to rebook for you which causes even more issues. On both my outbound and inbound flights they were useless and I spent so long on the phone going back and forth through different teams, promised many callbacks and never received them. Definitely don’t book through Travel Trolley - go to the airlines directly instead and avoid the hell they put me through