gas-elec Group
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The engineer servicing my gas fire
The engineer servicing my gas fire, left it in an unsafe condition. Not sealing the connection pipe correctly, broke one of the parts and coals, not sealing glass correctly and mislaying some of the trim. Resulting in me having to purchase a new fire. As this happened earlier in 2023 I only noticed these faults when I came to use the fire and luckily sensed something was wrong and called out a local gas engineer who immediately disconnected the fire.Due to the delay Gas-elec not taking any responsibility. I have now found out there was a cable behind the fire which the original engineer would have been obliged to tell me as it is not safe practice