Xero Shoes
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Poor quality product
Poor quality product. I bought a couple of pairs of mens shoes last year and it was fine for the first 6 months, after which the inside of the shoes started peeling off even on regular use and with proper care. The shoes themselves were expensive and so I presumed they sold quality product, but it did not seem like that. I then made a request to help with a repair, but they came back saying they do not repair the product. At that point the shoes were less than 2 years old, so I asked them even if it does not come under warranty (which it should), can it be repaired so I don't have to waste it to a landfill, but they came back with a counter offer of 30% on the next pair of shoes which I felt was not the proper solution, they were indirectly forcing me to throw away a pair of shoes for new ones. I am not sure how they could have a business model like this selling into Europe where there is a right to repair legislation and 2 year warranty period. I would not recommend the product for its quality (I could get similar pair of shoes for much cheaper from other common brand stores) and the logistics around it if the shoes get bad after 6-9 months.