AVOID THIS JOKE OF A COMPANY
AVOID THIS JOKE OF A COMPANY would give zero stars if I could!! I Ordered 58 sheets of plasterboard which arrived damaged. I contacted the builders merchant and was told they would re deliver the entire order. The board when left outside over the weekend in the packaging it was delivered in and it rained. I was then told that as the plasterboard was on my drive it’s my responsibility that it got wet and wouldn’t replace the entire order. Utter shambles and materials market are equally unhelpful now they have my money. Having been in the trade for 20years I thoughti would give this company a try. My advice would be Stick to using local builders merchants!! In response to their message below I informed materials market of the damage via email on the day of delivery I tried to inform them by phone but got fed up of being on hold for 40 minutes. Just confirms what this company is like effectively calling me a LIAR. Yes I had a 50% refund but this had to be organised by myself with the supplying builders merchant. Materials market were not interested in helping. They won’t be in business for long treating customers in this way .