Singapore Airlines
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Very superlative worst reputed airline
Very superlative worst reputed airline. No refund even after lapse of their stipulated 5 business weeks. The delay of refund even after refund order issued by them is questionable when good technology is being adopted by them. Several reminders sent but simple reply from them is "refund order issued and you are in que". Ticket booked from Hyderabad to Melbourne for my wife and me and there is one letter missing in wife name. They have suggested cancellation of both tickets and issued fresh booking reference for same tickets with name correction and advised me to make payment once again for fresh booking instead of adjusting with first booking amount which was with them . They said that first booking full amount will be refunded immediately. Ticket booked on 19.4.2022, but till today amount not refunded. It is reputred airline but earning reputation in extending worst customer service. They are just making business with publick money with delayed tactics. Please find their following reply with fresh booking reference____ Thank you for writing to Singapore Airlines regarding the name correction. As per our conversation, we have created the new booking reference which is 6525ZU and have e-mailed the travel itinerary for your reference. Once the tickets are issued for both passengers we would then submit the full refund request for the original booking reference 57QDM5. Can any one suggest easy way to get refund from this reputed Singapore Airlines