Singapore Airlines
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More unacceptable wait time problems
More unacceptable wait time problems, 2 hours on hold then cut off. Sending an online message returns a 15 day response time. I just switched my flights from the dreadful British Airways but maybe I've gone from the frying pan into the fire. If airlines want to take £000s of your pounds surely they should provide a basic customer service. Hiding behind "due to Covid" has gone on a bit too long, Singapore Airlines must adapt and provide at least some level of customer support - currently it's nil.