Michaels Stores
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I love your store, but..
I love your store. I love your merchandise. However, today, Dec 19, 2021 at 5pm I had a rather unfortunate encounter with a rather disgruntled employee. I was in White Marsh Maryland. As I checked out I began to realize I bought too much merchandise ( yes I’m one of “those”) and the cashier told me to simply leave it in my cart and take the cart to the end of the line. Her coworker “Liv” saw it and became very angry, cursing over her communicator and calling me a #!+<%. I do believe Liz needs to return to college and enroll in Customer Service 101. To your staff that does their job and does it well; thank you for what you do! Happy holidays! Kathy