Blue Ridge Mountain Rentals
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when arriving at Lessons from Mars…
when arriving at lessons from Mars property, the trash bins were full and there was several trash bags in the driveway. We could not get in the front door found out later that the batteries were dead thank goodness we entered the second entrance. The house was dirty. The sheets were dirty. There were no pots and pans or glasses stocked in the kitchen. The hot tub was filthy as we were able to check it with the test strips that were left in the kitchen drawer. I called several times about the trash, not being picked up from the previous renters. The trash was never picked up and we had to pile our trash up on the balcony because we did not want to litter the mountain further. The glass oven burst the second day when we went to heat a pizza, Glass shattered everywhere in the kitchen, and there was no vacuum cleaner to vacuum it up only a broom, which did not get all the glass up. I reported this as well. The road to the house was not the description on the website. It was a total disaster and we have four-wheel-drive. There were work trucks on the roads every day that we tried to leave the house and return and had to wait 30 minutes before they would move. I could go on and on, but I will stop here too many complaints to complain about. This was our first bad experience with BRPR, the company has changed and taken on more homes than they can accommodate, customer service is down, prices are up and no one follows up with your stay.