Globe Car & Truck Rentals
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Was put on hold for an hour just to add…
Was put on hold for an hour just to add a day to drive it to the USA. You can’t drive the car to the USA unless you call and tell them and pay a daily fee. Sure, except when you call you sit on hold for 20 min waiting before you can talk to someone, then one of their “customer service” agents answers and they didn’t know how to add a day, and put us on hold for an hour, finally they came back like “hi, who are you again?”.... they Didn’t apologize and was rude, wouldn’t give us their name. We emailed several times to address this horrible customer service and didn’t get one response. Crickets... seriously, they just ignored email after email. Completely ignored. Serious terrible customer service. If you read the other negative reviews you’ll see other horrible customer service issues. Not worth whatever cheaper price they may have, it will cost you Way more in the end. if the owner sees this, you need to fire some staff as this will hurt your bottom line as we don’t want to use you again and we rent a lot.