Balance of Nature
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I was a Balance of Nature Subscriber…
I was a Balance of Nature Subscriber for a couple of years. About 2 months ago, I decided that they weren't really helping me and wanted to try other vitamins. So, I postponed my subscription until April 2025. On Monday, 11.11.2024, I received an email from Balance of Nature telling me that a shipping order had been made through Fed Ex. I tried to call them on the phone, but never got through. So, I emailed them on their website several times to stop the shipment. They never responded. I tried to call Fed Ex but couldn't get a human on the phone to try to either stop the shipment or send it back immediately. I was at a funeral, out of town, when it was delivered on 11.14.2024. I left a note on my front door for the Fed Ex Delivery person, telling them that I was refusing the package since I did not order it in the first place. The person read my note, as I saw on my ring camera, and left the package a anyway. So, yesterday, I took the package over to a Fed Ex location and returned it, and notified Balance of Nature. This morning I finally got an email from them, after I notified them I had refused it and am sending it back via Fed Ex, saying: "Hi Karen, We do not recommend refusing that package for you may not be able to get a refund on that order due to our return policy. You are outside our policy. Your account is canceled and you will not receive anymore orders. If you have any further questions or need further assistance please let me know! Thanks for choosing Balance of Nature!" Don't order from this company. They are horrible! What company won't return your money for a package you didn't order and refused?