Hello Baby Direct - Online Retailer
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Good customer service. Very helpful.
I ordered a few items from this website and all but one arrived correctly. I contacted their customer service via the chat. They organised for the incorrect item to be collected and replaced with the correct version. I haven’t received the correct item just yet as it will be sent today but I was very happy with their customer service as it was speedy and helpful. They are aware that the item is for my daughter’s birthday and they are making it priority to get the correct item to us in time. Happy with the service so far. All the other items I purchased were perfect.