Internet Lightspeed Communications
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Reliable and reasonably priced Internet services
I switched to Lightspeed almost 10 years ago after using TELUS and Shaw for years. My overall experience has been great! I agreed with many users' comments about their support service which is the area that they need to improve the most. However, to be fair, in my past years' of interactions with their support, they usually can address my issues within 1 phone call or email exchange. A few days ago I just upgraded to a higher speed plan (Cable 300). They got it up and running in less than 24 hours, much shorter than the estimated 2-3 days. There has been no issue at all since then. Combination of quality, reliability, consistency, and price made me very satisfied with Lightspeed. I will never go back to the big guys unless Lightspeed and other 2nd tier providers all disappear from the market!