Homebox Stores
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Poor Delivery Experience
I’m very disappointed with the delivery service. The package was two days late and, to make matters worse, it arrived damaged. This is unacceptable for something I was relying on to arrive in good condition and on time. To add to the frustration, the next day, the delivery team insisted on delivering a replacement at a time when I clearly informed them we would not be available. It feels like there’s a lack of coordination and understanding of customers' schedules. I expected better service, both in terms of timeliness and communication. Please work on improving your delivery processes to avoid such issues in the future.