Yuno Energy
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My experience today with your helpline…
My experience today with your helpline was very good. I couldn’t get into my app to look at my account and see where my arrears were coming from, unless I deleted the app and downloaded it again, which I found annoying. But, Ella couldn’t be more helpful, she explained my account in great detail, which made me feel reassured and comfortable. It was good to speak to someone so genuine and not have to press buttons over again.