Car Firm
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Very dodgy
I bought a van on the specific agreement that they would fix all DPF/Exhaust issues and it had a new MOT, which I wrote in the Contract. When it was delivered, I sent it to my garage who found 4 faults relating to this, and 2 areas where they couldn't get readings - they were suspicious that the vehicle had been "remapped' to prevent this showing problems. They said it also blow out grey smoke when started. In addition, they said they ran an MOT test and they would have failed it, a d highlighted various advisories. I emailed to advise that I was not satisfied and that I wanted a full refund, as allowable under my 14 day right to cancel. They did not reply, and refused to let me have the number of the boss, or th After Sales team who are supposedly dealing with this. I phoned 4 times and each time they said they would call back but didn't. Their behaviour appears very dodgy.