iD Mobile
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I’ve had an absolutely terrible…You have to leave
I’ve had an absolutely terrible experience with ID Mobile. It took over a week to move my eSIM from my old phone to my new one, and in the end, it didn’t even work. Since it was the weekend, I had to wait 2 full days without a mobile phone — which is unacceptable, especially since I have a heart condition and might need to call emergency services at any time. I contacted customer support 7 or 8 times over chat, repeatedly proving my identity with photos of myself and my driving license, but nothing got resolved. Eventually, I had to visit a physical store and spent 4 hours there just to activate my eSIM. On top of all this, the internet speed is terrible — I couldn’t even watch YouTube without constant disconnections. I’m done with this very bad company. I’m switching tomorrow. My advice? Spend an extra £1 or £2 per month and get a better company with more data and reliable service. I got a new eSIM from another provider in 3 minutes. Save yourself the headache — move out of ID Mobile. Forgot to say no eSIM migration between mobile s Again…… even left the network ce ID Mobile company and ported my no to another network. ID still hold some features of this no as text and voicemail. What this ….. company is. Is there any one of this …. Can help