TR
Travelocity
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No policy for pandemic.
My flight was canceled due to the pandemic and I was told that I have my tickets being held as "credit" but the itinerary had to be the same when travel opened. So travel opened to the country of travel a few months ago and I contacted them to see what my options are. And there are none. No refund. No credit. They asked me to contact the airline, because they don't have a policy for pandemic credit situations and the airline doesn't have any jurisdiction over the travel agency's doing. I received no notice of the possible expiration of the credit and the agent I contacted didn't seem to care that there was ZERO option of tourist travel until a few months ago. Definitely won't be using them ever again.