Greggs
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BRILLIANT SERVICE
Now I'm not a great fan of this chain of shops ie pie's pasties sausage rolls not hot just warm and on the verge of cold also some of the shop staff in the ones i have been in ,well need consumer service training. But the only reason I shop in this branch,Wythenshawe is that the customer service is amazing. The branch manager is brilliant the staff are brilliant. I start work early morning about 7.30 but I like to chill before I go in. So I order a vegetarian sausage barm and a tea. If there not ready the manager always says how long it would be if its to long to wait I say its ok I'll just have a tea. She apologise,and means it. Even the staff don't fob you off by saying we haven't gott any. They actually ask. Brilliant. Now ever time I go in the food warmer,there's a shelf with vegetarian sausage barms 😃 ready and if not the manager sees me and looks in the oven and if there ready she gets it ready,obviously after asking what I'm having. BRILLIANT SERVICE. It shows that this manager knows her customer's. It makes you not just be a customer but sort of a friend? Overall still won't waste my money on there pastries. But vegetarian sausage barms all day long,but only from here. Haven't tried any other branch,yet. The manager should be given a pat on the back and also all the staff. We'll done 😃 😊 The Hub, UA, 4 Ledson Rd, Wythenshawe M23 9GB