Aw

Jun 4, 2025

I’ve been a loyal to customer to small…

I’ve been a loyal to customer to small woods for multiple years. I have always had a great experience with them till this time. Somehow two of the four frames that I ordered did not match and they were all supposed to be the exact same. I reached out to see if I could return the two frames that didn’t match so I could re-order them to match and they are only honoring a 50% store credit and I still have to pay for return shipping. It’s disappointing that I have spent so much with them over the past seven years and this is all they can do.