Rightmove
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It just gets worse
Some time ago I wrote a review detailing some of the bugs and issues with the website. In the intervening period, not a single one of the issues has been addressed. Indeed, even more have shown up. You can't save a search with detached houses and semi-detached. You have to include terraced. You can't save detached, semi-detached, terraced and bungalow, because it will only allow the first three to be saved. The problems could run to ten pages. The constant errors, the failure of even the most basic tasks, the lack of essential functionality, the inability to organise properties other than make straightforward lists, which often don't work necessitating you to delete them and start again. Where are the options to transfer properties between lists? To auto-remove properties from lists when they're sold? Why can't we resize a search area without it resetting the search criteria? Why can't we order lists by date saved? Why can't we edit searches rather than having to create new ones and delete the old ones? If I'd have turned in an IT project like this at school I'd have got a fail. Rightmove don't seem to care whether the agents post accurate information or not. You search for houses with parking and get page after page of 'on-street parking'. Search for gardens, get three square yards of concrete. Search for houses and you get lodges, or plots of overgrown land. About one in five results match the criteria, or at least that bit of it we're able to enter. Why can't we search on leasehold or freehold? Why is there listing after listing with no information other than 'ask agent'. If I wanted to 'ask agent' I wouldn't bother looking on the site, I'd just ring them up. There's no reason why the site shouldn't compel agents to include basic, correct information, and to search on that information. Instead, the customer has to spend hours wading through nonsense, misrepresentation and evasiveness in order to identify the few properties that match their search. We know some agents try every trick in the book to sell, but Rightmove should not be complicit in this slimy approach. If I were cynical I'd think it was all about the money.