HSS ProService
View company profile →
Absolutely shocking experience
Absolutely shocking experience. Ordered a floor scrubber for a week to be delivered on Monday (for a five day job to clean church floors so at a deadline) arrived 16:30 on Monday afternoon (church closes at 17:00 so a day lost) without the scrubber attachment and the extras ordered buffing pads and floor cleaner. Called again, will be with me in the morning. 14:30 the next day just the scrubber attachment arrives. Called back to cancel the whole order and told them to collect the order and I expect a full refund. Assured I will get my refund once the collection has been completed. Driver arrived 10am the next day at my home address (should be at the church for collection). Called again to tell them the driver is at my house so rescheduled for tomorrow (Thursday) afternoon reading these reviews I’m thinking I might just tell the driver to hold on for my full refund to be done before they take it away or indeed I will keep the items and let HSS take me to court where I will win the claim and they can then pay my refund along with court costs. Absolutely shocking! They will be losing some huge contracts.